Having a bad boss makes you a worse employee

If your boss stomps and yells, criticizes you, and then proceeds to take the credit for your work – even if it is an isolated incident – it can take a profound toll on your well-being and performance. But despite the many years of research, the precise mechanisms through which bad leadership impacts employees’ performance remain a subject of debate.

In a new study, published in Group & Organization Management, an international group of researchers offer a novel explanation of the cognitive factors through which abusive leadership degrades employee performance — and helps explain why some employees are more vulnerable than others to the negative impact of abusive bosses.

What the researchers say: “Thankfully, abusive supervision isn’t too common, but when it happens it leaves employees far less likely to take the initiative and work to improve business practices,” said the lead author of the study. “We wanted to understand the cognitive factors behind that effect — and ask how companies can shield their employees from the negative impact of bad bosses.”

The team surveyed employees and supervisors from 42 different South Korean companies, along with hundreds of US students, to explore the ways in which abusive supervision impacts “taking-charge” behavior by employees. Subjects were then ranked according to whether they actively seek positive opportunities for promotion and advancement or take a more preventative approach that prioritizes safety and job security.

“We theorized that both the drive to obtain rewards (promotion, bonuses) and the drive to avoid punishments (maintain job security) would shape the way employees respond to abusive bosses,” he explained.

But that’s not what the researchers found. Rather, they found that employees who prioritize career advancement are strongly affected by abusive leadership while employees who prioritized job security remained just as likely to take charge after experiencing abusive supervision. Employees who prioritize advancement tend to hunker down and reduce taking-charge behavior after experiencing abusive supervision.”

“That’s a very surprising finding,” they said. “We found clear evidence that the signal from abusive leadership is much more salient to employees who care about advancement than it is to employees who care about security.”

One possible explanation is that ambitious employees may perceive an abusive boss as having direct control over whether they will receive bonuses or opportunities for promotion. By contrast, bad bosses may be seen as having less direct control over firing decisions, which often require ratification by HR teams or more senior managers.

That’s an important finding, because it suggests that organizations seeking to mitigate the impact of bad leadership should focus on empowering employees and making them feel valued and appreciated, rather than simply reassuring them their jobs are safe. “If a leader slips into abusive behavior, our research suggests that they should not only apologize, but also work to reassure employees of their value to the organization,” the researchers explained.

Unexpectedly, the variation in employee response to abusive supervision was broadly constant across both the Korean and US populations. “We think of these countries as culturally distinct, but there was no real difference in how employees responded to abusive bosses,” the lead author said. “That might reflect the effect of globalization — or might be a sign that this is a universal trait that exists across many different cultures.”

So, What? This is a very interesting study, especially, as I suspect, the findings point to an underlying genetic trait. If this is the case, then the difference in employee reaction to the abusive boss would tie in to issues of risk avoidance and risk taking.

To find that out, we would need a far more detailed knowledge of the subjects’ history in other situations of risk.